Home » Authors » Lala Aïcha Sarr, Anne-Marie Barthe-Delanoë, Dominik Bork, Komlan Ayite, Guillaume Macé-Ramète, Frédérick Bénaben

Lala Aïcha Sarr, Anne-Marie Barthe-Delanoë, Dominik Bork, Komlan Ayite, Guillaume Macé-Ramète, Frédérick Bénaben

Public reference bibliography and cataloged PDF materials authored or published by Lala Aïcha Sarr, Anne-Marie Barthe-Delanoë, Dominik Bork, Komlan Ayite, Guillaume Macé-Ramète, Frédérick Bénaben.

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From chat to process: A conversational agent framework for social business process management

Year: 2026 • Source: hal.science • Listed PDF

Traditionally, Business Process Management (BPM) approaches have been designed for repetitive, structured processes. With Volatile, Uncertain, Complex, and Ambiguous (VUCA) environments came a high context-dependence and...