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Paying Right, Paying Smart : Improving Claims Management
World Bank

Paying Right, Paying Smart : Improving Claims Management

Author / Organization:
Economics & Development Published 2026 Verification Pending

Overview & Synopsis

This note provides an overview of the claims management processes of national health insurance agencies (HIAs) administering case-based payments such as diagnosis-related groups (DRGs) in lower-middle-income countries. It describes the steps typically taken before and aft er payment and suggests areas for improvement in Indonesia. It complements related briefs on payer functions, credentialing, and contracting.

Indexed from repository: World Bank Documents & Reports (documents.worldbank.org)
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Document Information

Document Title Paying Right, Paying Smart : Improving Claims Management
Author / Organization World Bank
Subject & Discipline FY17 - Public Administration - Health
Categories Economics & Development
Publication Year 2026
License / Rights Creative Commons Attribution 4.0 (CC BY 4.0)
Resource Verification Listed PDF (Verification Pending)
Original Host Website World Bank Documents & Reports (documents.worldbank.org)
File Format application/pdf (Portable Document Format)
Language EN
Catalog ID DOC-142016
Original Source Link Visit Source Page on documents.worldbank.org »