Poné Tus Habilidades a Trabajar: Piloting AI-enabled Employment Services to Empower Disadvantaged Jobseekers in Argentina - Report on Lessons Learned

Overview & Synopsis

This note summarizes key lessons for adopting and implementing digital tools of the type piloted in Argentina. In this report, effectiveness is understood primarily in terms of how well the tool performed as a standardized service delivery instrument to generate actionable information, support local employment offices, and strengthen engagement with disadvantaged jobseekers. While the labor market impacts of the pilot are presented briefly, a separate paper discusses the impact evaluation in detail (Kelley et al. 2025). This note focuses on the key operational lessons learned and is intended as a practical handbook for policymakers and those advising them on designing and scaling digital employment services tools. This section summarizes the key characteristics and main lessons learned from the pilot. The remainder of the document describes the intervention and then discusses the results and the lessons learned in more detail.